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ICAST 2008 July 16-18th Las Vegas Convention CenterStop by the Raptor Booth #1717 for new product info and show specials!
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Customer Service
Contact Information
If you have any questions about our products, please contact us and we will reply as soon as possible.
You may also contact us:
Raptor Fishing Technologies, Inc.
5161 Thatcher Road
Downers Grove, Illinois 60515
Phone: 630.725.9373
FAX: 630.725.9473 Accepted Payment Methods
We accept payment through Visa and Mastercard.
![[We Accept Visa, Mastercard]](http://site.raptorfishing.com/storeimages/creditcards.gif)
Shipping Information
We ship all in stock products within 24-48 hours of your order. We currently ship via UPS and all shipping charges are based on the weight of the product(s) that are ordered, the destination "Ship To" zip code that they are being sent to and the UPS Service chosen (i.e. UPS Ground, Next Day, Worldwide, etc.) We calculate these costs by using UPS's online rate calculator and charge our customers the actual shipping costs and never charge any "handling fees".
Simply add whatever items that interest you into your shopping cart and then your shipping information. The system will then display the shipping charges. You can cancel your order at any time if the shipping charge is not agreeable to you.
We currently ship to: United States; Argentina; Austria; Australia; Aruba; Barbados; Belgium; Bermuda; Brazil; Bahamas; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Finland; Fiji; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; New Caledonia; Netherlands; Netherlands Antilles; New Zealand; Norfolk Island; Norway; Panama; Peru; Papua New Guinea; Philippines; Poland; Puerto Rico; Portugal; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Turkey; Trinidad and Tobago; United Arab Emirates; United Kingdom; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)
Sales Tax
All Illinois residents will be subject to a 7.25% Sales Tax.
30-Day 100% Satisfaction Guarantee
Here at Raptor Fishing Technologies Inc. we want you to be completely satisfied with your purchase. If our product does not meet your expectations, simply ship it back to us within 30 days of purchase and we will refund your money including original shipping costs.
2 Year Limited Warranty on RaptorCaps
Raptor Fishing Technologies Inc. warrants to the original purchaser that each product is free from defects in material and workmanship for a period of two years from the original date of purchase. If the product proves defective within the warranty period, return it along with proof of purchase to:
Raptor Fishing Technologies, Inc.
5161 Thatcher Rd.
Downers Grove, IL 60515
Raptor Fishing Technologies Inc. is the sole judge of the claim. This warrantee does not cover normal wear and tear, improper installation, damage due to accident, misuse, abuse, modification, negligence or damage resulting from shipping. This warranty is valid only in the United States.
Do not return the product to the retailer. Retailers and wholesaler outlets are not authorized to perform warranty exchanges on behalf of Raptor Fishing Technologies, Inc.
There are no other express warranties beyond the terms of this limited warranty. In no event shall any implied warranties, including merchantability and fitness for a particular purpose, extend beyond the duration of the express warranty contained herein. In no event shall Raptor Fishing Technologies, Inc. be liable for incidental or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights and you may have other rights, which vary, from state to state.
Privacy & Security
We respect your privacy and Raptor Fishing Technologies Inc will never release or sell any information about you to third parties. For our complete Privacy Policy, please visit our Privacy Policy page. For information about Security, please visit our Security Policy Page.
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